Shipping & Delivery
ESTIMATED ARRIVAL
PRODUCTION + SHIPPING TIME
READY TO WEAR | IN STORE
For ready-to-wear items available in our physical store, you can expect to receive your order within 3-5 business days through AUS POST Express.
Please allow up to 1-2 business days for your payment to be processed before we dispatch your order. Once dispatched, you should receive it within approximately 3-5 business days.
PRE ORDER
If you have placed an order for a "PRE-ORDER" item, please note that it may take 4-11 weeks before we can dispatch it to you. This includes a production time of 4-8 weeks, followed by 2-3 weeks of shipping to Australia. Once we receive the item at Clair Davu, we will ship it to you via AUS POST Express, which usually takes 3-5 business days.
SHIPPING METHOD
We utilize Australia Post's Express Post Parcels service to send our packages. Once your order is placed, you will receive a confirmation email from Clair Davu containing your order number and other relevant details.
IMPORTANT NOTE
Kindly be aware that Clair Davu cannot be held responsible for any delays caused by DHL Express, Australia Post, or any other delivery companies, particularly during periods of high volume. It's important to note that all delivery times provided are estimates, and we cannot guarantee specific delivery dates.
DELIVERY RESTRICTIONS
Please note that we do not deliver to Post Office Boxes (PO Box).